Frequently Asked Questions
Welcome to Healthy Skin Spa. Here are answers to some of the questions clients ask most often about facials, lash services, memberships, booking, and shopping.
Where is Healthy Skin Spa located?
Healthy Skin Spa is located in the T.K. Harris Building, Suite 202, on the second floor in Canton, Ohio.
How do I book an appointment?
All appointments are scheduled online through the Healthy Skin Spa booking site powered by GlossGenius. A card on file is required to reserve your appointment.
I'm a new client. Which facial should I book?
Please start with the New Client Experience Facial, a 90-minute appointment that allows time to discuss your skin, goals, current routine, and a customized treatment plan.
What facial services do you offer?
Healthy Skin Spa offers the 60-minute Healthy Skin Maintenance Facial ($125), the 60-minute Advanced Skin Facial ($145), and the 90-minute Advanced Skin Facial ($185). Treatments are personalized to your skin and may incorporate appropriate professional modalities.
Do you offer dermaplaning?
Yes. Dermaplaning is offered as part of a facial treatment rather than as a standalone appointment. Your skin will be assessed to determine whether it is appropriate for you.
Do you offer lash lifts and tints?
Yes. Healthy Skin Spa offers professional lash lift and tint services. A lash lift enhances the appearance of your natural lashes without extensions. Suitability and aftercare will be discussed during your appointment.
What is microcurrent?
Microcurrent is a noninvasive modality that uses low-level electrical current as part of select customized facial treatments. It is not suitable for everyone, including clients with certain implanted electronic devices or other contraindications. Please disclose relevant medical history before treatment.
Do you offer LED light therapy?
Yes. LED light therapy may be incorporated into eligible facial treatments. Whether it is appropriate depends on your skin, health history, medications, and treatment plan.
What is the Healthy Skin Club?
Healthy Skin Club is a monthly facial membership. The Club membership is $99 per month for a 60-minute facial, with LED included. The Elevated membership is $199 per month for a customized 90-minute facial with multiple modalities as appropriate. Both memberships have a six-month commitment and include additional member benefits.
Can I purchase skincare products online?
Yes. You can shop a curated selection of professional skincare and homecare products directly through the Healthy Skin Spa online store. If you're unsure what to choose, ask for personalized recommendations at your appointment.
Do you offer fragrance-free treatments?
Healthy Skin Spa cannot guarantee a fragrance-free treatment or product selection. Please share any known allergies, sensitivities, or ingredient restrictions before booking so we can discuss whether the available products are appropriate for you.
What is your cancellation policy?
Please provide at least 24 hours' notice if you need to cancel or reschedule. Late cancellations and missed appointments are subject to a fee of 50% of the scheduled service price.
When should I arrive for my appointment?
The waiting room opens 10 minutes before your scheduled appointment. Please plan to arrive no earlier than that.
Do I need to remove my shoes?
During winter weather, guests are asked to remove outdoor shoes to help keep the spa clean and comfortable. Slippers are provided.
Do you sell gift cards?
Yes. Gift cards are available for those who would like to treat someone to a Healthy Skin Spa experience. Please use the spa's online booking and gift card platform for current purchasing options.
Have a question that isn't answered here? Please reach out before booking so we can help you choose the right service.